SMS Privacy Policy

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SMS Privacy Policy

TRTMD Health Clinic is committed to protecting your privacy. This Privacy Policy (“Policy”) governs how we treat the Personal Information we collect and receive from you in connection with your use of our SMS Service (“Service”), which we make available through a third-party service provider. This Policy is incorporated into our Terms of Service.

By using the Service, you agree to the terms of this Policy. TRTMD Health Clinic reserves the right to modify or change this Policy at any time, with or without prior notice. The most recent update date will be posted at the top of this Policy. Your continued use of the Service constitutes your acceptance of any changes.

What Personal Information We Collect

Through the Service, we may collect the following information:

• Your mobile phone number when you send a text message to us.
• The content of the messages you send through the Service.
• Any additional Personal Information you choose to share in your messages.

How We Use Your Personal Information

We use your Personal Information to:

1. Provide and manage the SMS Service.
2. Respond to your inquiries.
3. Send important updates or reminders related to your care.
4. Improve the Service and conduct research.
5. Ensure compliance with our Terms of Service and applicable laws.

Disclosure of Your Information

TRTMD Health Clinic does not sell or rent your Personal Information. We may share your
information only in the following circumstances:

• With your consent.
• To trusted third-party service providers for the purpose of delivering the Service, subject to
strict confidentiality agreements.
• As required by law, legal process, or to protect the rights and safety of our clinic, patients, or
others.

Security

We take reasonable measures to protect your Personal Information, including working with thirdparty service providers that adhere to strict data security protocols. However, we cannot guarantee
absolute security due to the nature of online communications.

Opting In

You may opt into the Service by:

• Providing your mobile phone number during registration or consultations.
• Responding to an invitation to join via SMS.

Opting Out

You can opt out of the Service at any time by texting “STOP” to 725-272-2423. Once you opt out, you will no longer receive messages from us unless you re-enroll.

Message Frequency and Rates

Message frequency may vary, and message and data rates may apply. For help, text “HELP” to 725-272-2423.

Intended Audience

The Service is intended for individuals aged 18 or older.

Questions or Concerns

If you have any questions regarding this Policy or the Service, please contact us at 410-995-8550 or info@trtmd.com.